In order to verify your account, please provide copies of following documents:
a. Proof of identity: Valid, clear, colour copy of Identity Card or Passport. The following details must be visible on the provided document:
b. Proof of residence: Utility bill or Bank Statement (copy of the full page) up to 6 months old (i.e. Water, Gas, Electricity, Land Line Phone Bill). Please note it should be a scan of the bill physically delivered to your residential address. The following details must be visible on the provided document:
c. Debit/credit card: In case, you are planning to fund your account with debit/credit card, copy of the card is required. Please provide clear, colour copies of both sides of the card. For security reasons, please make sure 8 middle digits of the card number in front and CVV number on the back of the card are covered.
All Mentioned above documents can be uploaded via upload links after you login to your profile on our website or send via email to email@example.com.
When can I start trading?
You may commence trading as soon as your trading account has been approved and funded.
How do I close my account?
If you do not have any open positions and/or cash in your Account, you can send an email to firstname.lastname@example.org requesting the account closure. Please, make sure request is send from your registered email address.
There are number of reasons for why your credit/debit card may have been declined:
Please contact email@example.com, if you have any additional questions in regards of declined card deposit.
Wire deposit usually takes between 3 to 5 working days, depending on the sending bank. Once we received the funds in our bank account, they will be deposited into your trading account.
Please contact firstname.lastname@example.org, in case you have been charged with the deposit but funds are not showing in your trading account.
To withdraw funds, please log into yourGlob Capital account and make a withdrawal request. Our accounting department will receive your request and proceed within 1 business day. Up to the deposit amount, withdrawal will be ALWAYS send back to the payment method used to fund the trading account.
Please note, in order for withdrawal request to be processed, your account withGlob Capital must be fully verified.
Withdrawal requests are processed within 1 business day. Please note, within Company’s sole discretion, in some cases, we can require additional information on the event of the withdrawal, in which case the request might be processed later. After withdrawal request is processed, it depends on withdrawal method how long it takes for the client to receive the funds:
If you have not received your withdrawal within provided time frame, please contact email@example.com, who is able to provide you with a payment confirmation.
Glob Capital does not charge withdrawal fees, however 3rd party processing fees might apply.
Is there a minimum withdrawal amount?
No. You can withdraw any remaining in your account balance amount, however, please note, if the requested amount is lower than the processing fee, we won’t be able to proceed with the request.
All currency transactions involve a Bid/Ask spread. Spread is the difference between the Bid and Ask prices. When trading any financial instrument, you are offered two prices; the Bid price and Ask price. The Bid price is the selling price and the Ask price refers to the price offered for buying. The difference between the Bid and Ask is called Spread and varies for each financial instrument traded.
The measurement between the two prices is usually referred to as:
Margin Trading is trading financial instruments based on Margin which is a guaranteed deposit based on a certain percentage that is requested from clients in order to open a new position. Margin guarantees the coverage of losses made by the client in the case that the market moves against him. Deposits are transferred back to the account when position is closed or hedged.
Clients are required to maintain a minimum amount of funds for each open position held in their trading account, in accordance with the chosen leverage. These funds are known as Margin Requirements and are considered to be a guarantee and not a cost.
Leverage is defined as borrowed capital, such as margin, used to increase the potential return of an investment. In cases where the client uses leverage for an investment and the market moves in the opposite direction to the client’s expectation, the loss on the investment is much greater than what it would have been if the investment had not been leveraged. Leverage magnifies both profits and losses. The higher leverage, the higher the level of risk and the higher possibility of a profitable return or loss.
Once the Free Margin/available margin of a trading account falls below Margin Call level, the trading account is considered to be on Margin Call. The client is recommended to add new funds to his/her trading account in order to bring the Free Margin of the trading account to its required level. In cases where the trading account is not supported with additional funds and the Free Margin falls below the stop out level, the trading account will be stopped out.
Yes, we do accept telephone orders for VIP accounts only.
Do you offer swap-free (Islamic) accounts?
Yes, we offer swap-free accounts.